A survey has revealed that 64% of men don't bother consulting the manual before ringing IT support.

IT Company Gadget Helpline surveyed 75,000 callers to gain a better insight on how the sexes go about dealing with tech problems and using IT services differently, and the results don't make pleasant reading – or at least, not for men.

According to the survey, 64% of male callers confessed to not having read the manual before ringing for help, compared with just 24% of women. This is particularly damning when set beside the finding that for 12% of men (versus 7% of women), the 'problem' was simply that the appliance in question wasn't plugged in or switched on and there was nothing wrong with the software.

Layer2, the SharePoint experts from Hamburg (Germany), announced two new Microsoft SharePoint extensions to improve the SharePoint user tasks management. The Enhanced SharePoint User Tasks Web Part aggregates tasks from lists spread across multiple sub-sites. The Enhanced SharePoint User Tasks Menu provides direct manipulation of the user tasks properties extending the SharePoint context menu just like in Outlook.

PSIGEN Software, Inc., the leader in advanced capture and scanning solutions for Microsoft SharePoint, today announced the formation of a partnership with Atalasoft, Inc., the makers of the Vizit SP - the SharePoint Document Viewer.

Join us for MSP University's State of the Industry Webinar
 
Please join us Tuesday April 28th @ 9am PST as I host MSP University's State of the Industry Webinar.

Topic: How Microsoft can help Jump Start Your Prospecting

Are you a Microsoft Partner? If you are, Microsoft will agree to sponsor up to 5 local Chamber of Commerce events at any Chamber of Commerce you choose to work with by furnishing up to 5 copies of a Microsoft Software Package (Microsoft Office, MSFT Streets And Trips, SBA, etc)  to you to be used as raffle prizes at these Chamber Events.

This is a tremendous way for you to generate leads for your products and services as you collect business cards or registration forms for these raffles!

Once again, our special guest will be Michael "MJ" Murphy, Business Development Manager, Microsoft. Together we'll discuss how to take advantage of this tremendous opportunity from Microsoft.

Click here to register! 

About MSP University's State of the Industry Webinar Series
 
MSP University's State of the Industry Webinar Series is meant to inform.  The more you know about your industry, the products and services available to you and your clients, and how to market and sell those products and services, the greater your opportunities to increase your value to your clients, as well as your business success. 

Erick Simpson
MSP University
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SaaS and S+S movement gathers momentum and play into ISV, CFO, and consumer plans for leaner IT by way of hosting.