 | | | | | Top Master Agency - TBI Announces TECH-TOOLS, “MAKING SMART AGENTS EVEN SMARTER” | | | | 
CHICAGO – Telecom Brokerage, Inc. proudly announces a cutting-edge learning tool designed exclusively for its agents. As technology continues to evolve at break-neck speed, it has become increasingly critical for agents to stay ahead of these advances. TBI TECH-tools is the perfect, web-based solution.
According to Geoffrey Shepstone, President of TBI, “We have a staff of over 30 people, supporting over 800 agents, servicing thousands of customers, and TBI TECH-tools keeps them all on the cutting-edge of telecommunications technology.”
Channel partners are faced with increased competition from other service providers, often lacking the resources to train themselves and their staff on emerging technology. TBI TECH-tools unilaterally solves this problem by allowing anyone involved in the sales process instant, online answers to any technical question they might have.
Shepstone explains, “Our product line continues to expand more rapidly than ever, as Voice over IP, Ethernet over Copper, storage, web conferencing and other emerging technologies becoming more widely accepted. To offer a truly consultative sales approach, agents should know all about today's technology and be informed on what's being developed for tomorrow. With TBI TECH-tools, anyone can be an instant expert.”
TBI TECH-tools will be publicly unveiled at Channel Partners, Washington D.C., August 23-25, Booth 100. TBI TECH-tools is powered by TECHtionary.com, content recipient of Editors Choice for Technical Help. With easy to understand lessons and the most powerful online resources available, TECHtionary.com is the quintessential online source for information about technology.
About TBI
Founded in 1989, TBI is one of the nation's largest Master Agents. Representing more than 50 industry providers and carriers, TBI offers unbiased advice as well as the most aggressive pricing on Internet access, data, local, long distance, audio, web conferencing and managed services. With more than 800 independent agencies, TBI empowers their agents to exceed customer expectations through Agent-Friendly contracts, marketing information, sales support, training, and the new TBI TECH-tools available at http://www.tbicom.com.
Interested agents can contact TBI by emailing Ken Mercer at ken@tbicom.com, or calling him at 847-353-1846.
About TECHtionary
TECHtionary.com produces dealer and customer training programs, online presentations including iPod, podcast and PC formats, sales brochures, virtual installation manuals and animated online presentations. The company has more than 2,826 free online presentations on data communications, internet, wireless, VoIP-Voice over Internet Protocol, PBX Systems, central office switching, protocols, telephony, telecommunications, networking, routing, IPTV, WiMax, power systems, broadband, WiFi-wireless fidelity and other related technologies available at http://www.techtionary.com.
Thomas Cross is a magazine columnist with many key technology publications and a member of the Technical Board of Advisors for the VoIP-Security Alliance. He can be reached at 303-594-1694.
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Posted on Tuesday, August 08, 2006 (Archive on Monday, August 28, 2006)
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