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Software and IT Partner News

Jan19

Written by:SuperUser Account
1/19/2011 11:39 AM RssIcon

 

Steve Ballmer introduces the new service that delivers the Power of Productivity to customers worldwide.
 

REDMOND, Wash. — Jan. 17, 2011 — Microsoft Corp. (Nasdaq “MSFT”) CEO Steve Ballmer today announced the worldwide availability of Microsoft Dynamics CRM Online, the cloud version of the new Microsoft Dynamics CRM 2011 release that delivers new levels of productivity to sales, service and marketing organizations. The on-premises and partner-hosted versions of Microsoft Dynamics CRM 2011 will be globally available on Feb. 28, 2011.

For the first time outside North America, customers can access Microsoft Dynamics CRM Online in 40 markets and 41 languages and sign up for a free trial at http://crm.dynamics.com. Microsoft Dynamics CRM Online is available today at a promotional price of $34 per user per month for the first 12 months of service to qualified customers that sign up by June 30, 2011.

30-day free trial of Microsoft Dynamics CRM Online
 
 

“Sales professionals are at the heart of almost every successful business,” Ballmer said. “Microsoft Dynamics CRM redefines productivity by offering an industry-leading product that is fully embracing the cloud. The things that make Microsoft Dynamics CRM an industry leader include giving sales professionals a familiar user experience, enabling greater collaboration, streamlining of processes and access to real-time data so they can improve their customers’ experiences and effectively compete in the market.”

Based on the new Microsoft Dynamics CRM 2011 release, Microsoft Dynamics CRM Online delivers breakthrough productivity by providing familiar, intelligent and connected experiences to users across the organization:

Familiar experiences for sales, service and marketing users through a next-generation native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and advanced user personalization, improving user adoption and giving users easy access to the information they need to be successful

Intelligent experiences through guided process dialogs, inline business intelligence for performance and goal management, and real-time dashboards, providing the most up-to-date information critical to enabling sales, service and marketing professionals to do their jobs effectively

Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the new Microsoft Dynamics Marketplace, making it easy for customers and partners to configure and customize Microsoft Dynamics CRM to meet specific business needs

 

More than 11,500 customers and 2,000 partners have used Microsoft Dynamics CRM 2011 as part of the beta program, including customers that have switched from competing solutions. For example, Magma Design Automation Inc., an electronic design automation (EDA) software development company, switched from Salesforce.com to Microsoft Dynamics CRM Online in order to support its key business requirements, including better reporting, insight and flexible change processes, while also being predictably affordable.

“The EDA space can be very complex and business processes can rapidly change. We needed a system that was flexible enough to fit us and our specific business needs,” said Vickie Flores, vice president of Information Systems for Magma Design Automation. “With Microsoft Dynamics CRM Online we can quickly change our workflow and business processes. Improving user adoption is a priority for us, and the native Outlook user interface delivered by Microsoft Dynamics CRM Online makes this extremely easy as there isn’t a steep learning curve.”

Ceridian Corp., a business services company in the human resources, transportation and retail markets, switched from a competitive solution to Microsoft Dynamics CRM to better fit its technology road map and cost structure. Microsoft Dynamics CRM enabled Ceridian to get more value from its existing IT technology investments and resources and reduce costs.

“We needed a flexible solution that supported both our back-end technology requirements and the .NET skills of our IT department,” said Mike Shea, chief operations officer, Ceridian. “Microsoft Dynamics CRM 2011 gives Ceridian an extensible contact center application that we can rapidly deploy and extend across multiple business units using the existing .NET skills of our IT professionals.”

Salesforce.com and Oracle customers that switch to Microsoft Dynamics CRM Online between now and June 30, 2011, can take advantage of the Cloud CRM for Less offer. Through this offer, eligible customers will receive up to $200 per user, which can be applied for services such as migrating data or customizing the solution to meet unique business needs. This offer is available in most markets for Microsoft Dynamics CRM Online, and details on the offer can be found athttp://www.cloudcrmforless.com.

Microsoft Dynamics CRM Online Availability

The 40 markets in which Microsoft Dynamics CRM Online is now available are Austria, Australia, Belgium, Brazil, Canada, Colombia, Costa Rica, Chile, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Switzerland, Trinidad and Tobago, the United Kingdom, and the United States.

Those who attend the Microsoft Dynamics CRM 2011 worldwide virtual launch event can experience the new Microsoft Dynamics CRM 2011 through on-demand videos and content, including a customer showcase and business productivity, IT productivity, and industry tracks. Availability of the online launch experience begins Thursday, Jan. 20, 2011, at 9 a.m. PST with the broadcast of the launch keynote address from Steve Ballmer and Kirill Tatarinov, corporate vice president, Microsoft Business Solutions. Registration is at http://crm.dynamics.com/2011launch.

Those who want to follow and engage with the Microsoft Dynamics CRM community can do so athttp://www.twitter.com/msdynamicscrm, #crm2011.

About Microsoft Dynamics

Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success. Microsoft Dynamics solutions are delivered through a world-class network of reselling partners providing specialized services and additional innovation to help customers excel in their industries.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

 

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed athttp://www.microsoft.com/news/contactpr.mspx.

Featured Microsoft Partners

 

Rose Business Solutions 
Office Location:  San Diego, California, United States
Type:  Reseller,Training Firm,VAR
Industry Focus:  ERP, CRM, Manufacturing, Professional Services, Not For Profit, Distribution, Hosting, Retail


Rose Business Solutions is the leading business solutions provider for emerging middle market companies with $1 million to $500 million in annual revenues. Our solutions extend from the back to the front office and include the leading Microsoft-based Enterprise Resource Planning/Accounting (ERP), Customer Relationship Management (CRM) and Professional Services Automation (PSA) applications. During the last 20 years, the company has assisted over 400 companies with over 4000 end users in multiple industries and multiple countries and has grown to be one of the nations largest Microsoft value added reseller for business solutions.

 

 

Pronexus 
Office Location:  Ottawa, Ontario, Canada
Type:  ISV
Industry Focus: 


Established in 1994, Pronexus specializes in telephony, speech and database integration technologies. Our flagship product, Pronexus VBVoice™ Interactive Voice Response (IVR) software enables developing feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes.

 

 

The Resource Group 
Office Location:  Renton, , United States
Type:  Reseller,VAR
Industry Focus:  Wholesale/Distribution Industries:Our long-time experience with both the distribution industry and Microsoft Dynamics GP ensures you have a solution that is automated so you can ultimately sell and ship more products to your customers. Our specialty is working with companies that distribute consumer goods, food and beverages.Software Subscription CompaniesBusinesses in the software industry face many day-to-day challenges. The most common are related to fast growth and constant change. Significant employee and revenue growth can take years for many traditional businesses. However, high technology firms can experience this type of growth in months. As such, you need a business software solution that deploys quickly, changes structure easily, and can scale as volume increases. The Resource Group has helped numerous clients grow in this industry by implementing Microsoft Dynamics GP to handle important business needs such as deferred revenue and recurring billing.Healthcare for Medical Laboratories, Multiple Facility Clinics and Assisted Living:Healthcare organizations face many challenges today. Having a solid financial software solution that helps keep costs down and efficiencies high is essential. The Resource Group provides software solutions that help healthcare organizations operate at top efficiency so they can focus on their core business of providing excellent care and service. We work with a variety of healthcare providers and specialize in serving:Multi-Site ClinicsAssisted Living / Long Term Care FacilitiesMedical Laboratories


The Resource Group assists clients in gaining valuable business insights enabling their financial systems to become a competitive advantage. We leverage our knowledge of finance, technology and the engineering process to confidently deliver rock solid implementations to companies.We can help your organization scale to new heights by assisting in pre-sales evaluation, implementation planning and execution, as well as on-going support and services around the Microsoft Dynamics® GP solution. Our dedication ensures that your organization chooses a solution that meets your needs and future plans.

 

 

Turnkey Technologies, Inc. 
Office Location:  Chesterfield, Missouri, United States
Type:  Systems Integrator,Reseller,VAR
Industry Focus:  Manufacturing, Distribution, Financial Services, Professional Services, Transportation, Healthcare and Non-Profit


Turnkey Technologies, Inc. is a Gold Microsoft Dynamics ERP, Gold Microsoft Dynamics CRM, Microsoft Office 365, Microsoft Lync, Microsoft Exchange, Silver Microsoft Platform Hosting and Cloud Accelerate partner servicing local, regional, national and international customer since being founded by Chris Gherardini in 1994. Turnkey has established itself as a client focused information technology solutions provider.Our team has been built with top-notch professionals that provide our clients with high value end-to-end analysis, implementation, deployment, customization, integration, training and support services. Our clients span multiple industries; as such we take pride in our ability to understand and speak our clients’ business language, creating an efficient line of communication.Today, Turnkey provides off-the-shelf business application software along with consulting and software development services to a wide range of satisfied clients. Our clients represent various industries such as financial services, healthcare, distribution, manufacturing, service, construction, oil & gas, aviation, government and others.If you are considering new accounting software, upgrading your existing system, or if you currently use Microsoft Dynamics GP (Great Plains), Microsoft Dynamics AX or Microsoft Dynamics CRM and want the best local support and training, contact sales@turnkeytec.com or go to www.turnkeytec.com today!

 

 

 
Office Location:  London, , United Kingdom
Type: 
Industry Focus: 



 

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