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Software and IT Partner News

May5

Written by:SuperUser Account
5/5/2011 11:11 AM RssIcon

Q&A: Ron Markezich talks about his vision for transforming the U.S. sales force toward selling cloud services.
 

REDMOND, Wash. – May 5, 2011 – After several years as Microsoft’s chief information officer and corporate vice president of Microsoft Online, Ron Markezich was recently appointed corporate vice president of Microsoft’s U.S. Enterprise and Partner Group, where he will bring his expertise to the company’s enterprise sales and marketing efforts. The Microsoft News Center caught up with Markezich in late April to get the scoop on his vision for Microsoft’s strategy for courting CIOs and pitching the company’s cloud computing strategy. Here’s what we learned:

Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group at Microsoft.
Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group at Microsoft.
Click for high-res version. 

On what his priorities will be in the first weeks and months of his new role as head of the U.S. Enterprise and Partner Group: “The first priority will always be to continue to grow the Microsoft business. Today, there are so many ways customers can take advantage of Microsoft technology, and we want to grow our customers’ success. Second, we have a set of great partners and independent software vendors (ISVs) making the cloud transition with us. There will be a need for a large amount of coordination. The key factor with partners and ISVs is to make sure we have a strong rhythm in terms of sharing information to make sure we’re in alignment.”

On how selling cloud computing applications and services is different from selling on-premises enterprise software installations: “One, you have to have a deeper relationship with enterprise customers. Two, we’re not just selling a product. We own that process from the implementation all the way through the run. Our support never ends, post-sale. Also, there are regulatory aspects to selling cloud services such as security and privacy that are not typically covered when selling enterprise software.”

On whether Microsoft’s sales force is ready to sell the cloud: “Absolutely, we’re ready to sell the cloud. We’ve been selling our services to the largest customers in the world – McDonalds, Coca Cola – for many years. Many have already moved to Office 365. I’m coming into an organization that’s extremely healthy. Employee satisfaction is increasing and one of the highest I’ve seen at this company. We continue to beat our numbers. Customer satisfaction results are great. When you have great employee and customer satisfaction while bringing in record revenue - I feel great about what I’m taking over.”

On who he considers Microsoft’s biggest competitors in cloud computing: “We have no lack of competitors in this space – from traditional infrastructure and application players to startups looking to come out. IBM, Oracle, Apple, Google, Salesforce.com, VMware – they are all competitors. We also have competitors that are also partners, like SAP. The thing that I love that we have that I don’t see anywhere else is a broader portfolio and a level of investment in the cloud and on-premises software and servers unmatched by anyone. Most competitors are in the server or the cloud camp, but not in both. As a former CIO, I look at that and think, ‘I’d bet on Microsoft because they’ll answer more of my needs and help me make the transition to the cloud.’”


 
* Most competitors are in the server or the cloud camp, but not in both. As a former CIO, I look at that and think, ‘I’d bet on Microsoft because they’ll answer more of my needs and help me make the transition to the cloud.’ *
  - Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group
 
 
 

On comparing Office 365 to Google Apps: “I don’t know if I’d compare Office 365 to Google Apps. They aren’t really comparable. Computer Reseller News recently said, ‘Google Apps is to “Pong” as Office 365 is to Xbox 360.’ Office 365 really allows customers to leap into the new world of the cloud while utilizing the same platform that serves millions of business users around the world. You’re not abandoning the decade-plus of R&D investment we've made to meet all these diverse needs across enterprise and public sector customers.”

On how his former role as Microsoft CIO helps him in his new role: “My experiences as a CIO and as someone building the cloud business at Microsoft are beneficial. As the former, I can empathize with and relate to customers. When you’re a CIO, demand comes at you from all directions. The job has never been harder than it is today, and execs are much more tech savvy. I’ve been down both roads, and I can leverage both.”

On what surprised him the most about Microsoft’s IT organization as a CIO: “The thing that surprised me the most was how quickly our engineers could take feedback and solve problems. It wasn’t always pretty when we rolled out SQL Server 6.5 or Exchange 2000, but our engineers were – and remain – dedicated to making sure customers have a great experience.”

On how the CIO role has changed over the years: “Typically a CIO’s No. 1 job is protecting the security of the data in an organization, but there are things happening in the marketplace today that fly in the face of that mandate. For example, many users bring their own devices into the corporate network or have confidential data on unsecured devices. Microsoft can help with that though. We recently made some announcements about technologies that allow us to manage all these different devices with the same infrastructure. At the same time, we’ve built connectors into our products so you can connect to popular sites or social networking sites not connected to Microsoft.”

Featured Microsoft Partners

 

THE KNASTER TECHNOLOGY GROUP 
Office Location:  Englewood, Colorado, United States
Type:  Reseller,Training Firm,VAR
Industry Focus:  Financial Services, Food and Beverage, Healthcare, Life Sciences, Media and Entertainment, Non-Profit, Professional Services, Software


Founded in 1990, the Knaster Technology Group is a Microsoft Gold Certified reseller focused exclusively on Microsoft Dynamics Great Plains, providing businesses with personalized implementation, training and support solutions. As a nineteen year consecutive recipient of the Microsoft Business Solutions Presidents Club award for service and sales excellence, we use industry best practices and proven implementation methodologies to improve the business success of over 300 clients. Our experienced team of Microsoft certified consultants is committed to providing a rapid implementation experience of minimal disruption and maximum sustainable value.

 

 

Rose Business Solutions 
Office Location:  San Diego, California, United States
Type:  Reseller,Training Firm,VAR
Industry Focus:  ERP, CRM, Manufacturing, Professional Services, Not For Profit, Distribution, Hosting, Retail


Rose Business Solutions is the leading business solutions provider for emerging middle market companies with $1 million to $500 million in annual revenues. Our solutions extend from the back to the front office and include the leading Microsoft-based Enterprise Resource Planning/Accounting (ERP), Customer Relationship Management (CRM) and Professional Services Automation (PSA) applications. During the last 20 years, the company has assisted over 400 companies with over 4000 end users in multiple industries and multiple countries and has grown to be one of the nations largest Microsoft value added reseller for business solutions.

 

 

Congruent Software Inc. 
Office Location:  Bellevue, Washington, United States
Type:  Systems Integrator,VAR,Other
Industry Focus:  IT consulting services


Congruent, a Microsoft gold certified partner is a Global IT Services company which specializes in providing outsourced software development and systems integration services to ISVs and Fortune 500 companies alike. Being the single source for all your business technology needs, Congruent is headquartered at Seattle, Washington with its offshore development center based at Chennai, India.

 

 

Jack Frost Design 
Office Location:  San Ramon, California, United States
Type:  ISV,Training Firm,VAR,Other
Industry Focus:  Jack Frost Design is all about business and not necessarily about a specific industry. After 40+ years in business JFD has touched corporations, medium size businesses and some small business entities. No matter what industry you are in delivering a successful business initiative requires a strong command of four key business skills:•Business Operations: a solid understanding of workflow process and ROI (return on investment).•Marketing: the ability to identify and reach a target market with an effectively motivating message.•Technology: the technical skills to harness the most effective technologies for business process automation.•Branding: the ability to encapsulate all of the above factors within a unified vision that resonates with the target customer and builds loyalty.Because it only takes weakness in one of these areas to undermine what would have otherwise been a successful enterprise, Jack Frost Design has taken the unusual step of including each of these areas of expertise in a single company. It a unique approach. It has been successful for 40+ years.


SharePoint Makes it Possible. JFD Makes it HappenAt JFD we have a solid understanding and respect for SharePoint. We pioneered using the technology for public facing websites and we are skilled at configuring it to reduce the possibility of uncontrolled over deployment. We use the product the same way that most of our clients do.We also let ROI be our guide in the development of workflow automation and we never build without a financial goal and a documented blueprint or project plan. JFD has been brought in to clean up other partner's failed projects. And as a company we are most proud of our work ethic.

 

 

Turnkey Technologies, Inc. 
Office Location:  Chesterfield, Missouri, United States
Type:  Systems Integrator,Reseller,VAR
Industry Focus:  Manufacturing, Distribution, Financial Services, Professional Services, Transportation, Healthcare and Non-Profit


Turnkey Technologies, Inc. is a Gold Microsoft Dynamics ERP, Gold Microsoft Dynamics CRM, Microsoft Office 365, Microsoft Lync, Microsoft Exchange, Silver Microsoft Platform Hosting and Cloud Accelerate partner servicing local, regional, national and international customer since being founded by Chris Gherardini in 1994. Turnkey has established itself as a client focused information technology solutions provider.Our team has been built with top-notch professionals that provide our clients with high value end-to-end analysis, implementation, deployment, customization, integration, training and support services. Our clients span multiple industries; as such we take pride in our ability to understand and speak our clients’ business language, creating an efficient line of communication.Today, Turnkey provides off-the-shelf business application software along with consulting and software development services to a wide range of satisfied clients. Our clients represent various industries such as financial services, healthcare, distribution, manufacturing, service, construction, oil & gas, aviation, government and others.If you are considering new accounting software, upgrading your existing system, or if you currently use Microsoft Dynamics GP (Great Plains), Microsoft Dynamics AX or Microsoft Dynamics CRM and want the best local support and training, contact sales@turnkeytec.com or go to www.turnkeytec.com today!

 

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