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Software and IT Partner News

May5

Written by:SuperUser Account
5/5/2011 11:11 AM RssIcon

Q&A: Ron Markezich talks about his vision for transforming the U.S. sales force toward selling cloud services.
 

REDMOND, Wash. – May 5, 2011 – After several years as Microsoft’s chief information officer and corporate vice president of Microsoft Online, Ron Markezich was recently appointed corporate vice president of Microsoft’s U.S. Enterprise and Partner Group, where he will bring his expertise to the company’s enterprise sales and marketing efforts. The Microsoft News Center caught up with Markezich in late April to get the scoop on his vision for Microsoft’s strategy for courting CIOs and pitching the company’s cloud computing strategy. Here’s what we learned:

Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group at Microsoft.
Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group at Microsoft.
Click for high-res version. 

On what his priorities will be in the first weeks and months of his new role as head of the U.S. Enterprise and Partner Group: “The first priority will always be to continue to grow the Microsoft business. Today, there are so many ways customers can take advantage of Microsoft technology, and we want to grow our customers’ success. Second, we have a set of great partners and independent software vendors (ISVs) making the cloud transition with us. There will be a need for a large amount of coordination. The key factor with partners and ISVs is to make sure we have a strong rhythm in terms of sharing information to make sure we’re in alignment.”

On how selling cloud computing applications and services is different from selling on-premises enterprise software installations: “One, you have to have a deeper relationship with enterprise customers. Two, we’re not just selling a product. We own that process from the implementation all the way through the run. Our support never ends, post-sale. Also, there are regulatory aspects to selling cloud services such as security and privacy that are not typically covered when selling enterprise software.”

On whether Microsoft’s sales force is ready to sell the cloud: “Absolutely, we’re ready to sell the cloud. We’ve been selling our services to the largest customers in the world – McDonalds, Coca Cola – for many years. Many have already moved to Office 365. I’m coming into an organization that’s extremely healthy. Employee satisfaction is increasing and one of the highest I’ve seen at this company. We continue to beat our numbers. Customer satisfaction results are great. When you have great employee and customer satisfaction while bringing in record revenue - I feel great about what I’m taking over.”

On who he considers Microsoft’s biggest competitors in cloud computing: “We have no lack of competitors in this space – from traditional infrastructure and application players to startups looking to come out. IBM, Oracle, Apple, Google, Salesforce.com, VMware – they are all competitors. We also have competitors that are also partners, like SAP. The thing that I love that we have that I don’t see anywhere else is a broader portfolio and a level of investment in the cloud and on-premises software and servers unmatched by anyone. Most competitors are in the server or the cloud camp, but not in both. As a former CIO, I look at that and think, ‘I’d bet on Microsoft because they’ll answer more of my needs and help me make the transition to the cloud.’”


 
* Most competitors are in the server or the cloud camp, but not in both. As a former CIO, I look at that and think, ‘I’d bet on Microsoft because they’ll answer more of my needs and help me make the transition to the cloud.’ *
  - Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group
 
 
 

On comparing Office 365 to Google Apps: “I don’t know if I’d compare Office 365 to Google Apps. They aren’t really comparable. Computer Reseller News recently said, ‘Google Apps is to “Pong” as Office 365 is to Xbox 360.’ Office 365 really allows customers to leap into the new world of the cloud while utilizing the same platform that serves millions of business users around the world. You’re not abandoning the decade-plus of R&D investment we've made to meet all these diverse needs across enterprise and public sector customers.”

On how his former role as Microsoft CIO helps him in his new role: “My experiences as a CIO and as someone building the cloud business at Microsoft are beneficial. As the former, I can empathize with and relate to customers. When you’re a CIO, demand comes at you from all directions. The job has never been harder than it is today, and execs are much more tech savvy. I’ve been down both roads, and I can leverage both.”

On what surprised him the most about Microsoft’s IT organization as a CIO: “The thing that surprised me the most was how quickly our engineers could take feedback and solve problems. It wasn’t always pretty when we rolled out SQL Server 6.5 or Exchange 2000, but our engineers were – and remain – dedicated to making sure customers have a great experience.”

On how the CIO role has changed over the years: “Typically a CIO’s No. 1 job is protecting the security of the data in an organization, but there are things happening in the marketplace today that fly in the face of that mandate. For example, many users bring their own devices into the corporate network or have confidential data on unsecured devices. Microsoft can help with that though. We recently made some announcements about technologies that allow us to manage all these different devices with the same infrastructure. At the same time, we’ve built connectors into our products so you can connect to popular sites or social networking sites not connected to Microsoft.”

Featured Microsoft Partners

 

Accountnet 
Office Location:  New York, New York, United States
Type:  Systems Integrator,Reseller,Training Firm,System Builder,VAR,Other
Industry Focus:  Non Profits, Healthcare, Finance, Business Services


Accountnet is a Microsoft Cloud Dynamics GP (formerly Great Plains Software) and Dynamics SL (formerly Solomon Software) solution provider. Management Reporter and Forecaster experts. Accountnet works with ISV's and other Web based products.

 

 

Syvantis Technologies, Inc. 
Office Location:  Baxter, Minnesota, United States
Type:  Reseller,VAR
Industry Focus:  Financial Services, Nonprofits, Government, Medical (as a back-end to medical billing), retail (as a back-end to POS system), Distributors, Wholesalers, E-Commerce, Retail, Light Assembly, Professional Services, Consulting, Custom Job Manufacturers, etc.


Syvantis Technologies. is a Microsoft Certified Silver Partner specializing in Microsoft Dynamics GP. GP (formerly Great Plains) helps your organization to increase its financial transparency with integrated systems, shared data, and drill-down capabilities so that transactions and audit trails are easily managed.

 

 

Pronexus 
Office Location:  Ottawa, Ontario, Canada
Type:  ISV
Industry Focus: 


Established in 1994, Pronexus specializes in telephony, speech and database integration technologies. Our flagship product, Pronexus VBVoice™ Interactive Voice Response (IVR) software enables developing feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes.

 

 

Collins Computing 
Office Location:  Mission Viejo, California, United States
Type:  VAR
Industry Focus:  Food & beverage distributors, congregations, consumer packaged goods distribution, manufacturing, YMCAs, non-profits that need donor management and fundraising solutions, professional services, financial services, and construction.


Founded in 1986 and located in Orange County, California, Collins Computing is the largest Southern California Gold Certified Microsoft Dynamics partner. Collins Computing is the only Microsoft Dynamics partner to be named to the prestigious Microsoft Inner Circle for 14 years. Exclusively delivering Microsoft Dynamics GP (Great Plains), Microsoft Dynamics AX, and Microsoft Dynamics CRM applications, we've implemented solutions for some of the largest and fastest-growing businesses.IN THE CLOUD OR ON-PREMISE: Whether your business needs the advantages of a cloud-based solution or the security of an on-premise deployment, we can help you make the wisest decision for your company. CONTACT US: Collins Computing is an integrator of Microsoft Dynamics GP, Microsoft Dynamics AX and Microsoft Dynamics CRM for over 400 companies worldwide with a focus in Orange County, San Diego, Los Angeles, Ventura, Riverside and Phoenix, AZ. Collins Computing is here for you.Contact us at info@collinscomputing.com, call 800-943-9211 or visit the website at www.CollinsComputing.com. CUSTOMER SUPPORT: We also work closely with existing Microsoft Dynamics customers to assist you with upgrades, training, or Microsoft Dynamics software support,

 

 

The Resource Group 
Office Location:  Renton, , United States
Type:  Reseller,VAR
Industry Focus:  Wholesale/Distribution Industries:Our long-time experience with both the distribution industry and Microsoft Dynamics GP ensures you have a solution that is automated so you can ultimately sell and ship more products to your customers. Our specialty is working with companies that distribute consumer goods, food and beverages.Software Subscription CompaniesBusinesses in the software industry face many day-to-day challenges. The most common are related to fast growth and constant change. Significant employee and revenue growth can take years for many traditional businesses. However, high technology firms can experience this type of growth in months. As such, you need a business software solution that deploys quickly, changes structure easily, and can scale as volume increases. The Resource Group has helped numerous clients grow in this industry by implementing Microsoft Dynamics GP to handle important business needs such as deferred revenue and recurring billing.Healthcare for Medical Laboratories, Multiple Facility Clinics and Assisted Living:Healthcare organizations face many challenges today. Having a solid financial software solution that helps keep costs down and efficiencies high is essential. The Resource Group provides software solutions that help healthcare organizations operate at top efficiency so they can focus on their core business of providing excellent care and service. We work with a variety of healthcare providers and specialize in serving:Multi-Site ClinicsAssisted Living / Long Term Care FacilitiesMedical Laboratories


The Resource Group assists clients in gaining valuable business insights enabling their financial systems to become a competitive advantage. We leverage our knowledge of finance, technology and the engineering process to confidently deliver rock solid implementations to companies.We can help your organization scale to new heights by assisting in pre-sales evaluation, implementation planning and execution, as well as on-going support and services around the Microsoft Dynamics® GP solution. Our dedication ensures that your organization chooses a solution that meets your needs and future plans.

 

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