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Software and IT Partner News

May5

Written by:SuperUser Account
5/5/2011 11:11 AM RssIcon

Q&A: Ron Markezich talks about his vision for transforming the U.S. sales force toward selling cloud services.
 

REDMOND, Wash. – May 5, 2011 – After several years as Microsoft’s chief information officer and corporate vice president of Microsoft Online, Ron Markezich was recently appointed corporate vice president of Microsoft’s U.S. Enterprise and Partner Group, where he will bring his expertise to the company’s enterprise sales and marketing efforts. The Microsoft News Center caught up with Markezich in late April to get the scoop on his vision for Microsoft’s strategy for courting CIOs and pitching the company’s cloud computing strategy. Here’s what we learned:

Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group at Microsoft.
Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group at Microsoft.
Click for high-res version. 

On what his priorities will be in the first weeks and months of his new role as head of the U.S. Enterprise and Partner Group: “The first priority will always be to continue to grow the Microsoft business. Today, there are so many ways customers can take advantage of Microsoft technology, and we want to grow our customers’ success. Second, we have a set of great partners and independent software vendors (ISVs) making the cloud transition with us. There will be a need for a large amount of coordination. The key factor with partners and ISVs is to make sure we have a strong rhythm in terms of sharing information to make sure we’re in alignment.”

On how selling cloud computing applications and services is different from selling on-premises enterprise software installations: “One, you have to have a deeper relationship with enterprise customers. Two, we’re not just selling a product. We own that process from the implementation all the way through the run. Our support never ends, post-sale. Also, there are regulatory aspects to selling cloud services such as security and privacy that are not typically covered when selling enterprise software.”

On whether Microsoft’s sales force is ready to sell the cloud: “Absolutely, we’re ready to sell the cloud. We’ve been selling our services to the largest customers in the world – McDonalds, Coca Cola – for many years. Many have already moved to Office 365. I’m coming into an organization that’s extremely healthy. Employee satisfaction is increasing and one of the highest I’ve seen at this company. We continue to beat our numbers. Customer satisfaction results are great. When you have great employee and customer satisfaction while bringing in record revenue - I feel great about what I’m taking over.”

On who he considers Microsoft’s biggest competitors in cloud computing: “We have no lack of competitors in this space – from traditional infrastructure and application players to startups looking to come out. IBM, Oracle, Apple, Google, Salesforce.com, VMware – they are all competitors. We also have competitors that are also partners, like SAP. The thing that I love that we have that I don’t see anywhere else is a broader portfolio and a level of investment in the cloud and on-premises software and servers unmatched by anyone. Most competitors are in the server or the cloud camp, but not in both. As a former CIO, I look at that and think, ‘I’d bet on Microsoft because they’ll answer more of my needs and help me make the transition to the cloud.’”


 
* Most competitors are in the server or the cloud camp, but not in both. As a former CIO, I look at that and think, ‘I’d bet on Microsoft because they’ll answer more of my needs and help me make the transition to the cloud.’ *
  - Ron Markezich, corporate vice president, U.S. Enterprise and Partner Group
 
 
 

On comparing Office 365 to Google Apps: “I don’t know if I’d compare Office 365 to Google Apps. They aren’t really comparable. Computer Reseller News recently said, ‘Google Apps is to “Pong” as Office 365 is to Xbox 360.’ Office 365 really allows customers to leap into the new world of the cloud while utilizing the same platform that serves millions of business users around the world. You’re not abandoning the decade-plus of R&D investment we've made to meet all these diverse needs across enterprise and public sector customers.”

On how his former role as Microsoft CIO helps him in his new role: “My experiences as a CIO and as someone building the cloud business at Microsoft are beneficial. As the former, I can empathize with and relate to customers. When you’re a CIO, demand comes at you from all directions. The job has never been harder than it is today, and execs are much more tech savvy. I’ve been down both roads, and I can leverage both.”

On what surprised him the most about Microsoft’s IT organization as a CIO: “The thing that surprised me the most was how quickly our engineers could take feedback and solve problems. It wasn’t always pretty when we rolled out SQL Server 6.5 or Exchange 2000, but our engineers were – and remain – dedicated to making sure customers have a great experience.”

On how the CIO role has changed over the years: “Typically a CIO’s No. 1 job is protecting the security of the data in an organization, but there are things happening in the marketplace today that fly in the face of that mandate. For example, many users bring their own devices into the corporate network or have confidential data on unsecured devices. Microsoft can help with that though. We recently made some announcements about technologies that allow us to manage all these different devices with the same infrastructure. At the same time, we’ve built connectors into our products so you can connect to popular sites or social networking sites not connected to Microsoft.”

Featured Microsoft Partners

 

C5 Insight 
Office Location:  Charlotte, North Carolina, United States
Type:  Systems Integrator,Reseller,Training Firm,VAR
Industry Focus:  Banking Education Energy Events Manufacturing Government Health Services Hospital Pharmaceuticals Telecommunications Professional Services Travel Engineering Medical Boards Logistics Transportation Nonprofit


C5 Insight provides management consulting and technology implementation services utilizing solutions such as Microsoft SharePoint, Dynamics CRM, and Salesforce.com. Our team of experts seamlessly integrates these platforms with our proven planning and resource management approaches to develop complete project roadmaps that help our clients work together better, inside and outside of their organizations.

 

 

Primus Interpares Consulting 
Office Location:  New York, New York, United States
Type:  ISV,Systems Integrator,Reseller,System Builder,VAR
Industry Focus:  Server Instalations Microsoft CRM Sever, Electronic Medical Records; Website building and maintenence, computer repair.


computer technician providing assistance with hardware and software back-up issues, internet and networking, creation and maintenance of websites, networking and all other types of computer help for small business, large business and home office help. We also provide computer tutoring.

 

 

NexTec Group - Headquarters 
Office Location:  Seattle, Washington, United States
Type:  Reseller,VAR
Industry Focus:  Food and Beverage, Wholesale Distribution, Manufacturing, Process Manufacturing, Professional Services, Financial Services, Oil and Gas, Energy, Not-For-Profit, Health Care, Entertainment, Government.


NexTec Group specializes in providing small, mid-market and mid-enterprise companies with financial, ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) solutions suited to their specific industries and requirements. Our suite of award winning systems include Sage MAS 500 ERP, Sage ERP X3, Microsoft Dynamics GP and Microsoft Dynamics SL. Our set of solutions also includes integrated CRM with Sage SalesLogix CRM and Microsoft Dynamics CRM, robust payroll and HRMS with Sage Abra and development and deployment of robust analytical and reporting tools, including Microsoft SQL Reporting Services, Microsoft FRx, Microsoft Forecaster, Crystal Reports and OLAP for Microsoft Office Excel and Proclarity Analytics Server to deliver a comprehensive solution for your business needs. National and International Presence As a growth-oriented authorized reseller for two of the nations leading mid-market ERP vendors, we continuously evaluate opportunities for expansion. We provide professional sales, technical consulting, implementation services, customized solutions and technical support from offices serving Southern California, the Pacific Northwest, Houston, Cleveland, New Jersey and New York City. We also work with and support clients throughout Central America, South America and APAC (Asia Pacific).

 

 

Jack Frost Design 
Office Location:  San Ramon, California, United States
Type:  ISV,Training Firm,VAR,Other
Industry Focus:  Jack Frost Design is all about business and not necessarily about a specific industry. After 40+ years in business JFD has touched corporations, medium size businesses and some small business entities. No matter what industry you are in delivering a successful business initiative requires a strong command of four key business skills:•Business Operations: a solid understanding of workflow process and ROI (return on investment).•Marketing: the ability to identify and reach a target market with an effectively motivating message.•Technology: the technical skills to harness the most effective technologies for business process automation.•Branding: the ability to encapsulate all of the above factors within a unified vision that resonates with the target customer and builds loyalty.Because it only takes weakness in one of these areas to undermine what would have otherwise been a successful enterprise, Jack Frost Design has taken the unusual step of including each of these areas of expertise in a single company. It a unique approach. It has been successful for 40+ years.


SharePoint Makes it Possible. JFD Makes it HappenAt JFD we have a solid understanding and respect for SharePoint. We pioneered using the technology for public facing websites and we are skilled at configuring it to reduce the possibility of uncontrolled over deployment. We use the product the same way that most of our clients do.We also let ROI be our guide in the development of workflow automation and we never build without a financial goal and a documented blueprint or project plan. JFD has been brought in to clean up other partner's failed projects. And as a company we are most proud of our work ethic.

 

 

Channeltivity 
Office Location:  Charlotte, , United States
Type:  Other
Industry Focus: 


Channeltivity is the world's most user-friendly Partner Relationship Management (PRM) SaaS solution for global companies. We make channel management easy.

 

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