Thursday, August 21, 2014

Software and IT Partner News

By SuperUser Account on 1/10/2014 2:38 PM
PRESS RELEASE For Immediate Release

January 8, 2014: Only 100 organizations are recognized each year as one of “Bob Scott’s VAR Stars”, which includes Collins Computing. Collins Computing, a southern California Microsoft Dynamics ERP and CRM partner, is often honored for their accomplishments in the field of midmarket financial software.

Members of the VAR Stars were selected based on factors such growth, industry leadership and recognition, and innovation. Selection is not based on revenue and those firms chosen represent a wide range of size and many different software publishers of accounting software.

“Each year, 100 VAR Stars are picked from the best organizations that market financial software. It is always an honor to recognize those who contribute to the development of our business,” Bob Scott said.

Randy Forkner, President of Collins Computing, states “It’s a privilege to be recognized for so many years in a row as a VAR Star. It speaks to the great value of the products and...
By SuperUser Account on 9/12/2013 8:27 AM
PRESS RELEASE For Immediate Release                                               

Collins Computing receives 2013 California Excellence Award September 11th 2013 - Collins Computing Inc has been selected for the 2013 California Excellence Award amongst all its peers and competitors by the Small Business Institute for Excellence in Commerce (SBIEC).

Each year the SBIEC conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. They are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Small businesses of this caliber enhance the consumer driven stature that California is renowned for.

Collins Computing Inc. (www.CollinsComputing.com) has consistently demonstrated a high regard for upholding business ethics and company values which is a trait seldom...
By SuperUser Account on 7/28/2013 9:56 AM
PRESSRELEASE For Immediate Release 

MICROSOFT NAMES COLLINS COMPUTING TO THE 2013 PRESIDENT’S CLUB

 

July 17, 2013: California – Worldwide, Microsoft has many thousands of partners but fewer than 5% of those Microsoft Dynamics resellers were honored for their accomplishments in the field of midmarket financial software in 2013. Collins Computing Inc. is again named to this industry leading list for the 17th year.

 

The 2013 Microsoft Dynamics President’s Club honors a group of high-performing Microsoft Dynamics partners with a commitment to customers reflected in their business performance and high level of sales achievement over the course of the Microsoft fiscal year.

Randy Forkner, President, states “Our 27 year history of serving customers who use ERP and CRM to grow their business aligns perfectly with the constant dedication of the team at Collins Computing to delivering solutions that meet customer needs, using...
By SuperUser Account on 5/24/2013 9:46 AM
PRESS RELEASE For Immediate Release

Collins Computing Achieves Top 100 VAR Recognition for 10th Consecutive Year

Orange County, CA — May 20, 2013 — Collins Computing, Inc. is honored to announce their inclusion in Bob Scott’s Top 100 VARs list for 2013. This is Collins Computing’s 10th consecutive year receiving this recognition—emphasizing their success in helping businesses with their ERP and CRM challenges.

“We want to congratulate this year's class of Bob Scott's Top 100 VARs,” said Bob Scott, executive editor of Bob Scott’s Insights. The Top 100 are chosen from organizations specializing in the sale and implementation of Enterprise Resource Planning (ERP) and accounting software and is based on annual revenue generated by each reseller. A special report that includes names of the organizations selected for this year’s Top 100 list, ranked by revenue, is downloadable at http://www.bobscottsinsights.com.

Randy Forkner, President...
By SuperUser Account on 5/25/2012 12:41 PM

Corporate technology managers must take time when deciding on Windows, Office upgrade path

By Juan Carlos Perez
May 25, 2012 06:00 AM ET
Microsoft's big upgrade year

IDG News Service - Microsoft is in the midst of an unprecedented, massive upgrade cycle for its enterprise software products, a refresh wave that represents a major challenge for CIOs and IT managers responsible for charting their companies' technology strategy.

Not only is Microsoft working on a major revamp of its flagship Windows operating system, but significant upgrades are coming to its Office products, the Explorer browser and a range of back-end enterprise products.

"There's definitely something unique going on here," said Ted Schadler, a Forrester Research analyst.

The current status and expected delivery dates of the various upgrades vary -- and in some cases, Microsoft hasn't yet provided specifics -- but the overall effort started last year and may carry over into 2013.

Unsurprisingly, the company is trumpeting the initiative with an intense marketing assault, and CIOs and IT directors must be ready to analyze the individual upgrades to decide which ones make sense for their companies.

"Microsoft is the strategic supplier. It's far and away the No. 1 most-used workforce technology. That makes it a critical supplier to the enterprise and every CIO needs to be extremely in touch with what Microsoft is doing," Schadler said.

Coming soon from Microsoft

Chief among the upgrades are new versions of Windows OSes for PCs, tablets, servers and possibly even phones. Microsoft says that Windows 8, now in beta testing, is a major revamp of the Windows 7 OS for PCs. It includes a new touch-optimized user interface called Metro designed for tablet devices, which have become popular among enterprise users.

new version of Internet Explorer (IE10), is also in progress, designed to take advantage of the new features and capabilities in Windows 8, particularly the Metro UI.

Microsoft is also revamping its Office family. The "Office 15" upgrade initiative,now in its early stages, will include new versions of productivity apps like Word, PowerPoint and Excel, and communications and collaboration products like Exchange/Outlook, Lync and SharePoint -- both on premise and as part of the cloud-hosted Office 365 suite.

By SuperUser Account on 3/6/2012 12:24 PM

Microsoft is currently running a big discount on our Dynamics ERP software – up to 85% off – Five users for $3k. This is the one piece of software not available to Microsoft Partners for internal use unless you have a Dynamics ERP competency. If you are currently evaluating accounting software, or are struggling with QuickBooks, PeachTree or Deltek, now is the time to look at Microsoft Dynamics ERP. For more information on that promotion, visit the “Grow your Business” site. 

Step 1: Find how many seats you are eligible to receive
 
Go to the MPN site and click on your competency. Silver is the default. 
 
If you are Gold Certified, you also need to click the word “gold”
 
Then scroll down to see a grid listing ALL ‘competency specific benefits with regard to MPN licenses’.
 
This is also a great section of the MPN site, if you take about 10-15 min to browse through the tabs shown 
By SuperUser Account on 4/21/2011 9:41 AM

   

Business people worldwide are realizing that they do not need to pay a premium for a world-class CRM solution – and you shouldn’t either. Today, you can get a great solution that meets your specific business needs – and save a tremendous amount of money in the process.

Until May 28, 2011, Microsoft will send qualified organizations $200 for each Microsoft Dynamics CRM Online Subscription license. Buy 30 seats, get $6,000. Buy 100 seats, get $20,000.3

This money could be used any way you like. For example, the money can be used to accelerate your implementation of Microsoft Dynamics CRM Online. Whatever the case, Microsoft will send you money to help you get started fast.

 

By SuperUser Account on 4/11/2011 2:49 PM

Remarks by Steve Ballmer, Chief Executive Officer, and Kirill Tatarinov, Corporate Vice President, Microsoft Business Solutions
Atlanta, Ga.
April 11, 2011

 

ANNOUNCER: Ladies and gentlemen, please welcome corporate vice president, Microsoft Business Solutions, Kirill Tatarinov. (Cheers, applause.)

KIRILL TATARINOV: Well, good morning, everybody. It is my great pleasure to welcome you to Atlanta, to Convergence 2011. This is our 15th Convergence and my fourth in my role as the leader of Microsoft Dynamics.

Steve Ballmer and Kirill Tatarinov share vision for future of Microsoft Dynamics at Convergence 2011 on April 11, 2011 in Atlanta, Ga.
 

We have over 9,300 people here today. So, this is the second largest Convergence. So, we're just a few folks short of being the biggest ever.

We represent here 20 different industries, coming from 36 different countries. Some people have to travel very near, coming from Atlanta. Over 500 people are Atlanta locals. Thank you for hosting us. And over 36 people from 16 companies came from as far as New Zealand. Thank you for taking the trip.

Whether it's near or far, welcome to Convergence. We have an amazing show for you this week, and we're very excited you are here with us.

This week, we're celebrating a pretty substantial milestone for all of us who are involved with Microsoft Dynamics, the 10-year anniversary of Microsoft being the vendor delivering business applications to our business customers.

Ten years ago this month, we entered this business by acquiring Great Plains, and it's an amazing road, and it's an amazing journey that we've been on together with you.

Ten years ago, we had less than 30,000 customers working on Microsoft Dynamics GP. Today, we have over 350,000 customers, and 5 million users logging into Dynamics every morning. (Cheers, applause.)

Many of our customers are truly Dynamics customers for life, and here in the room over a thousand people have been working with Dynamics for over 10 years.

And at the show, at Convergence, we love telling the stories of our customers. We love telling the stories of how the products are used and how products make the businesses run and be more successful.

By SuperUser Account on 4/11/2011 9:36 AM
Microsoft Dynamics customers gather at Convergence 2011 to hear how they win today and in the future.
 
 

ATLANTA — April 11, 2011 — Microsoft Corp. (Nasdaq “MSFT”) CEO Steve Ballmer and Kirill Tatarinov, corporate vice president for Microsoft Business Solutions, today opened a sold-out Convergence 2011 to more than 9,000 attendees, demonstrating how companies can use Microsoft Dynamics to maximize the value of their existing technology investments, remain agile as market conditions change and ultimately become dynamic businesses that can win in any environment.

At Convergence 2011, Microsoft’s premier event for decision-makers using enterprise resource planning (ERP) and customer relationship management (CRM), the company shared its vision to take Microsoft Dynamics ERP solutions to the cloud. It also gave customers a first look at the newMicrosoft Dynamics AX 2012 release and shared the strong momentum experienced by its portfolio of Microsoft Dynamics ERP and CRM solutions.

Unveiling Vision for Cloud ERP

Building on the success of Microsoft Dynamics CRM Online, the company revealed a path for its ERP customers to move to the cloud with the next major releases of Microsoft Dynamics ERP solutions, which will run on the Windows Azure platform. Customers will be able to move to the cloud on their own terms. The Microsoft Dynamics ERP solutions will bring the same benefits in the cloud as they do on-premises.

Understanding that to deliver the benefits of the cloud to customers requires more than just technology, the company reiterated its commitment to help partners benefit from Microsoft Dynamics cloud offerings and released a Microsoft Dynamics Cloud Partner Profitability Guide. This guide provides key success factors and an execution road map, to help partners optimize their business processes and identify new opportunities.

“We see the cloud as a turning point in the market that provides the opportunity to create a new business model geared toward increasing the profitability and agility of our company,” said David Goad, managing director, eSavvy Pty Ltd. “The Microsoft Dynamics Cloud Partner Profitability Guide really helped us to solidify that opinion. It offers clear guidance on how to benefit from this shift and serves as a great starting point for all partners looking to build a strong, cloud-based business.”

In addition to resources such as the profitability guide, independent software vendors (ISVs) and partners will also be able to showcase Microsoft Dynamics cloud-enabled vertical solutions, add-ons and services on the Microsoft Dynamics Marketplace. This makes it simple for customers to try and buy solutions that fit their specific business needs and gives partners an opportunity to reach a broader audience and grow their business.

Microsoft Introduces Microsoft Dynamics AX 2012

Also at Convergence 2011, customers get a first look at Microsoft Dynamics AX 2012, an innovative new ERP solution that empowers people to anticipate and embrace change, with agility made possible by a unified business process repository, model-driven architecture, and simplicity that comes from a familiar user experience and built-in collaboration tools.

“Microsoft Dynamics AX 2012 frees customers from the electronic concrete that has plagued the ERP industry for so long,” Tatarinov said. “Customers want flexible yet cost- effective business applications that work the way they do instead of being forced to adapt to the software.”

By SuperUser Account on 3/7/2011 9:59 AM
Ericsson, Convergys, MetraTech, Redknee and Tech Mahindra choose Microsoft Dynamics CRM to extend their existing billing and customer care offerings for service providers.
 

REDMOND, Wash. — March 7, 2011 — Microsoft Corp. (Nasdaq “MSFT”) today announced its growing ecosystem of independent software vendors (ISV) and systems integrator (SI) partners within the telecommunications industry. Ericsson, Convergys Corp., MetraTech Corp., Redknee Inc. and Tech Mahindra Ltd. have all selected Microsoft Dynamics CRM as a customer care component of their existing business support systems solutions, helping ensure service provider customers worldwide are able to support the delivery of new services effectively and affordably.

“It is exciting that partners recognize Microsoft Dynamics CRM can help them optimize their business and operational support offerings for telco customers, helping to deliver greater efficiencies and address new market opportunities,” said Brad Wilson, general manager, Microsoft Dynamics CRM Product Management Group. “As telcos look to transform their business, innovations in billing and outstanding customer service can make all the difference. These partnerships are a testament to the familiar, intelligent and connected experiences that Microsoft Dynamics CRM provides and that telco organizations require today.”

ISV and SI partners transitioning to Microsoft Dynamics CRM 2011 are looking forward to passing on breakthrough productivity to telcos. The Microsoft Office user interface helps reduce initial per-call-center-agent training time and costs, delivers access to real-time data, and streamlines processes to boost internal collaboration, resulting in more satisfied customers.

By SuperUser Account on 3/1/2011 10:33 AM

By Anya Ciecierski, PartnerPoint Contributing Writer

That headline may have you confused. We aren't generally bashful in singing the justly-deserved praises of Microsoft Dynamics CRM, yet here we are advising Microsoft Partners against purchasing that very software. Why is that? Because Microsoft Partners can get Microsoft Dynamics CRM Online for free. That’s right. Free!

Microsoft recently revealed the details for an exciting program that makes the life of a Microsoft Partner even sweeter. All Microsoft Gold Certified partners can claim up to 250 seats of Microsoft Dynamics CRM Online for free, while Silver Certified partners can claim up to 100 seats. On top of that, further seats can be purchased for the discount rate of $19 per user per month. This offer can't be combined with any other competencies, but who can complain after a freebie like that? Microsoft Cloud Essentials Pack or Microsoft Cloud Accelerate Partners are also in on the deal, getting the same offer as Gold Certified partners: 250 free seats with more following at $19 per user per month.

By SuperUser Account on 2/25/2011 10:26 AM

  

 

Join Us: 4th Annual Microsoft Government Contractor Summit

Powering Business Growth and Transformation in the

Government Contractor Sector

You’ve heard the buzz about business transformation but what does that really mean to you as a Government Contractor?  What do you need to know to respond quickly to the challenges facing the industry? This year’s much anticipated Microsoft Government Contractor Summit continues to build on the tradition of the ‘not-to-be-missed’ industry event by taking Government Contractors to the heart of what business transformation means to their business. The event-filled day features a keynote by the Honorable Tom Davis, panel discussions by some of the leading figures in the government contracting market, and networking opportunities to meet people you need to do business with. Plus, you’ll get a first-hand view of the Microsoft Dynamics ERP and CRM solutions that are taking the government contracting world by storm.

You will:

- Get an understanding of Microsoft’s strategy, investments and insight on technology trends for government contracting

- Learn best practices from peers who are utilizing technology to optimize their day to day business processes and gain real time insights

- Hear the Honorable Tom Davis speak on trends facing Government Contractors; as a former congressman and noted technology leader, he will share Government Contractor strategies and vision

- Gain insights from well-known Government Contractor CEOs on important hurdles facing the industry and how to overcome them

- Meet with industry leading Microsoft partners who are bringing the best of breed Government Contractor solutions to the market

 

Target Audience: Government Contractor C-Level and Business Executives

Price:  $75 USD NOTE: Space is Limited! This event will sell out. Click here to register.

Agenda *

7:30-9:00a 

Registration, Networking & Exhibits
Visit the showcase of leading-edge technology solutions specifically suited for Government Contractors

9:00-10:00a 

Kickoff and Microsoft Keynote
Greg Myers, General Manager, Civilian and Healthcare, Microsoft Federal who will provide an overview of Microsoft’s strategy, investments and insights on technology trends for government contracting.

10:00-10:30a 

Break & Visit the Technology Exhibits

10:30-11:30a

Federal Government IT Budget & Spending in 2011 & Beyond
Karen Evans, former OMB's Administrator for e-government & IT, will provide insight into the President’s Budget Request and implications of the Continuing Resolution.

11:30a-12:00p 

Break & Visit the Technology Exhibits

12:00-1:00p  

Industry Keynote Luncheon
The Honorable Tom Davis, former congressman from Northern VA, who has been recognized as one of the most knowledgeable congressmen in history on technology topics and the government speaks about the role of Government and IT.

1:00-2:00p  

Government Contractor CEO Panel
Hosted by Federal News Radio Morning Anchorman Tom Temin
Featuring Bob Burleson, CFO, Software Process Technologies Inc.; Tony Jimenez, CEO, MicroTech; David Kriegman, Senior Vice President, Jacobs Engineering; and, Ajay Madan, CEO, OST Global.

2:00-2:15p 

Break & Visit the Technology Exhibits

2:15-3:15p  

Industry Solution Breakouts – Three Concurrent Tracks. Presented by:

- Pleasant Valley Business Solutions

- Unanet | SSI Consulting

- McGladrey

 

*Agenda subject to some change.

 Click here to register.

 

Title Sponsor:

Register now by clicking here!

 

When:

Thursday, March 17, 2011

Registration opens at 7:30am

Detailed agenda below.

 

Where:

Fairview Park Marriott

3111 Fairview Park Drive

Falls Church, VA

Free parking onsite

 

Gold Sponsors:

 

 

Exhibitors:

Pleasant Valley Business Solutions

McGladrey

SSI Consulting

Unanet

Broadpoint Technologies

Cole Systems

i3solutions

IPM Global

Goodman & Company

SBS Group

Tech Council of Maryland

 

 

By SuperUser Account on 2/16/2011 9:44 AM

 

Microsoft delivers the Power of Productivity for customers across all deployment models; raises bar for performance and scalability with 150,000-concurrent-user benchmark.
 

REDMOND, Wash. — Feb. 16, 2011 — Microsoft Corp. (Nasdaq “MSFT”) today announced that Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments has been completed and released for customer download. This release complements the latest version of Microsoft Dynamics CRM Online, which delivers Microsoft Dynamics CRM 2011 as an on-demand service from Microsoft’s datacenters and was launched into 40 markets and 41 languages in January. With a single multitenant code base across cloud and on-premises deployment models, Microsoft Dynamics CRM 2011 delivers the Power of Productivity to sales, service and marketing organizations worldwide.

Microsoft Dynamics CRM 2011 is now globally available and existing customers with active Microsoft Software Assurance agreements can access the new version immediately via theMicrosoft Download Center.

In addition, Microsoft announced the new release scaled to 150,000 concurrent users in a single instance while delivering sub-second response times, once again raising the bar for performance and scalability in the CRM industry. The new benchmark results will be detailed in a Microsoft Dynamics CRM performance and scalability white paper that will be delivered in the coming weeks.

“The need to build deeper and more profitable relationships on a global scale remains a CIO top priority,” said Mark Barrett, senior vice president, CRM, Avanade. “The combination of Avanade’s deep experience in solution development and Microsoft Dynamics CRM 2011 enables us to deliver comprehensive CRM capabilities to our clients through on-premises deployments as well as a software-as-a-service offering. Microsoft Dynamics CRM 2011 provides a platform for us to help companies strengthen customer and partner relationships, increase productivity, and collaborate across the organization.”

Microsoft Dynamics CRM 2011 provides customers and partners with a wide range of benefits, including point-and-click configurability, enterprise scalability, and easy interoperability to existing applications and databases. It delivers the Power of Productivity for users in organizations of all sizes through its focus on the following:

Familiar experiences through a next-generation native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and advanced user personalization, improving user adoption and giving users easy access to the information they need to be successful.

Intelligent experiences through guided process dialogs, inline business intelligence for performance and goal management, and real-time dashboards, providing the most up-to-date information critical to enabling sales, service and marketing professionals to do their jobs effectively.

Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the new Microsoft Dynamics Marketplace, making it easy for customers and partners to configure and customize Microsoft Dynamics CRM to meet specific business needs.

 

By SuperUser Account on 2/8/2011 10:44 AM

Microsoft really has a lot going for them in their CRM offering, Microsoft Dynamics CRM. What’s great about this application is that instead of trying to be all things to all people, Microsoft has opted for an xRM approach, a simple concept that makes a lot of sense. xRM is an evolution of CRM, where the x stands for ‘anything’, and it recognises that no two companies are the same. By starting with the basic CRM framework, xRM involves adding a number of different applications in order to customize your own software solution suitable for your business processes. These applications are specifically built for Microsoft CRM by Independent Software Vendors (ISVs) and carry the certified for Microsoft Dynamics accreditation, so you know they’ve past rigorous tests and are approved by Microsoft.

Some of the industries that are really beginning to benefit from the xRM concept are the Architecture, Engineering and Construction (AEC) industries. Up until recently the AEC industries have suffered from a lack of scalable and flexible project management software offerings, often having to make do with highly specialized out of the box solutions that don’t quite fit their processes, or project management applications that are just an extension of the company’s accounting software and ‘think’ like accountants, rather than PMs. However, that’s all changing with the solid framework of Microsoft Dynamics CRM, which is allowing scalable, industry specific project management solutions such as IPM, to be built on top of it.

But what exactly does Microsoft CRM bring to the Project Management table that makes IPM a game changer?

Well for a start, Outlook integration. Microsoft Dynamics CRM gives you the opportunity to do all your work from within Outlook, an environment most people are already somewhat familiar with. Project managers are no different, and as IPM is built on top of CRM, you can manage all their project information in IPM from within your email account. We find this not only provides convenience, but also results in a high user adoption as you don’t have to learn a new system.

By SuperUser Account on 1/19/2011 11:39 AM

 

Steve Ballmer introduces the new service that delivers the Power of Productivity to customers worldwide.
 

REDMOND, Wash. — Jan. 17, 2011 — Microsoft Corp. (Nasdaq “MSFT”) CEO Steve Ballmer today announced the worldwide availability of Microsoft Dynamics CRM Online, the cloud version of the new Microsoft Dynamics CRM 2011 release that delivers new levels of productivity to sales, service and marketing organizations. The on-premises and partner-hosted versions of Microsoft Dynamics CRM 2011 will be globally available on Feb. 28, 2011.

For the first time outside North America, customers can access Microsoft Dynamics CRM Online in 40 markets and 41 languages and sign up for a free trial at http://crm.dynamics.com. Microsoft Dynamics CRM Online is available today at a promotional price of $34 per user per month for the first 12 months of service to qualified customers that sign up by June 30, 2011.

30-day free trial of Microsoft Dynamics CRM Online
 
 

“Sales professionals are at the heart of almost every successful business,” Ballmer said. “Microsoft Dynamics CRM redefines productivity by offering an industry-leading product that is fully embracing the cloud. The things that make Microsoft Dynamics CRM an industry leader include giving sales professionals a familiar user experience, enabling greater collaboration, streamlining of processes and access to real-time data so they can improve their customers’ experiences and effectively compete in the market.”

Based on the new Microsoft Dynamics CRM 2011 release, Microsoft Dynamics CRM Online delivers breakthrough productivity by providing familiar, intelligent and connected experiences to users across the organization:

Familiar experiences for sales, service and marketing users through a next-generation native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and advanced user personalization, improving user adoption and giving users easy access to the information they need to be successful

Intelligent experiences through guided process dialogs, inline business intelligence for performance and goal management, and real-time dashboards, providing the most up-to-date information critical to enabling sales, service and marketing professionals to do their jobs effectively

Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the new Microsoft Dynamics Marketplace, making it easy for customers and partners to configure and customize Microsoft Dynamics CRM to meet specific business needs

By SuperUser Account on 12/29/2010 10:14 AM
 

Sources have informed TMCnet that Microsoft Dynamics CRM 2011 is tentatively set to be released in mid-January 2011.

In anticipation of this launch, and to explore its context, TMCnet recently interviewed Chad Hamblin, who is group product manager of Microsoft Dynamics CRM.

TMCnet: What key trends are you seeing in CRM demand and applications, and what are the drivers?

CH: Here are the macro and CRM-specific trends.

Macro trends:

One of the macro-level trends we often hear from our customers and prospects is a renewed focus on productivity. This is mainly attributed to the fact that many companies are still reeling from the economic downturn and are being forced to go about business in a smarter, more efficient fashion. And many of those companies realize that CRM can be an instrumental tool in helping them achieve productivity gains.

Another related macro trend that is driving interest in CRM is the renewed realization that customer experience is the key to differentiating from competitors. With the advancement of technology and increasingly social world we live in, companies are realizing it is difficult to win on price, product or distribution. Those are all things that can be copied and imitated. The one thing that cannot be replicated is the customer experience and that is exactly what CRM helps enable.

By SuperUser Account on 12/24/2010 11:14 AM
Microsoft CRM for professional services allows professional service companies to manage customer accounts, projects and resources. FOR IMMEDIATE RELEASE

PRLog (Press Release) – Dec 24, 2010 – Microsoft CRM for Professional Services gives you the tools to boost your success, whether your firm is in IT, advertising, legal, accounting, engineering, real estate, or another professional service. - Improve your operations with a 360-degree view of your customers. - Optimize the client management life cycle to drive more business. - Gain deeper insights into your business to attract and retain more customers. - Use the application development platform components to quickly develop custom solutions, such as asset management. - Use the xRM framework to develop and deploy easy-to-use applications that improve knowledge management, service delivery, and the client experience....
By SuperUser Account on 12/20/2010 2:02 PM
Microsoft today posted a letter in the Wall Street Journal inviting Salesforce.com customers to save money on IT by switching to Microsoft Dynamics CRM Online.
 

 

Learn more about the Cloud CRM for Less offer
 
 

REDMOND, Wash. — Dec. 6, 2010 —Microsoft has issued an ‘Open Letter’ to Salesforce.com customers inviting them to switch to Microsoft Dynamics CRM Online.

The letter was posted in the Western regional edition of today’s Wall Street Journal, complemented by a news release, and coincided with the start of Dreamforce, the annual Salesforce.com customer conference. With the letter, Microsoft aims to convince attendees that its customer relationship management (CRM) solution offers more value, said Jamie Fiorda, group product marketing manager for Microsoft Dynamics CRM.

Michael Park, corporate vice president of sales, marketing, and operations, Microsoft Business Solutions.
Michael Park, corporate vice president of sales, marketing, and operations, Microsoft Business Solutions.
Click for high-res image. 

“We need to aggressively get the word out and inform customers that they have a choice. Microsoft Dynamics CRM Online is a great solution to consider,” said Jamie Fiorda, group product marketing manager for Microsoft Dynamics CRM. “It’s important that we communicate the value of our product, and how we differentiate on productivity.”

In the letter, Michael Park, corporate vice president of sales, marketing, and operations, Microsoft Business Solutions, encourages Salesforce.com customers to ask themselves:

In this economy, how can I justify paying two to three times more for an enterprise CRM system than I need to?*

Having access to the most up-to-date information is critical to my business; why doesn’t Salesforce.com provide real-time access to data and dashboards, refreshed whenever I need it like Microsoft does?

Microsoft works great with Microsoft Outlook and Microsoft Office; why does Salesforce.com want me to start from scratch when it comes to productivity tools for my people?

As part of the letter, Microsoft announced a “Cloud CRM for Less” offer. Now through June 30, 2011, Microsoft will rebate eligible Salesforce.com and Oracle customers up to $200 for each user to make the switch to Microsoft Dynamics CRM Online. The offer can be applied for services such as migrating data or customizing the solution to meet unique business needs. Full terms and conditions can be found at CloudCRMforLess.com.

By SuperUser Account on 12/7/2010 2:31 PM

By DynamicPoint a California (CA) Microsoft SharePoint Partner

We all know that SharePoint is a collaboration tool but here are some real-life examples of how companies can deploy SharePoint Sites that will increase productivity and increase the value of your current ERP or CRM solution. Here are the 3 activities that will save your company time and money:

1.    Company Intranet – Employee Self-Service Portal Websites

Many of you may already be utilizing SharePoint for your company intranet site for document management, however keep in mind this is the perfect platform to give everyone access to the information in databases, reports, and business applications. By tapping into different data sources including SQL and Oracle databases and even your ERP or CRM Solution, you can ensure people across the organization can locate the information they need to make good decisions.

Next, deploy an employee self-service portal that will let employees manage personnel information and streamline administrative tasks. This not only saves the overhead costs associated to additional HR and payroll resources, but most employees prefer the timeliness and privacy of directly viewing and updating their own data.

Integrate your Employee Self Service Portal with your ERP solution; Dynamics GP, AX or NAV and make the following functionality available:

By SuperUser Account on 12/6/2010 9:20 AM
Microsoft today posted a letter in the Wall Street Journal inviting Salesforce.com customers to save money on IT by switching to Microsoft Dynamics CRM Online.
 
 

REDMOND, Wash. — Dec. 6, 2010 — Microsoft has issued an ‘Open Letter’ to Salesforce.com customers inviting them to switch to Microsoft Dynamics CRM Online.

The letter was posted in the Western regional edition of today’s Wall Street Journal, complemented by a news release, and coincided with the start of Dreamforce, the annual Salesforce.com customer conference. With the letter, Microsoft aims to convince attendees that its customer relationship management (CRM) solution offers more value, said Jamie Fiorda, group product marketing manager for Microsoft Dynamics CRM.

Michael Park, corporate vice president of sales, marketing, and operations, Microsoft Business Solutions.
Michael Park, corporate vice president of sales, marketing, and operations, Microsoft Business Solutions.
Click for high-res image. 

“We need to aggressively get the word out and inform customers that they have a choice. Microsoft Dynamics CRM Online is a great solution to consider,” said Jamie Fiorda, group product marketing manager for Microsoft Dynamics CRM. “It’s important that we communicate the value of our product, and how we differentiate on productivity.”

In the letter, Michael Park, corporate vice president of sales, marketing, and operations, Microsoft Business Solutions, encourages Salesforce.com customers to ask themselves:

In this economy, how can I justify paying two to three times more for an enterprise CRM system than I need to?*

Having access to the most up-to-date information is critical to my business; why doesn’t Salesforce.com provide real-time access to data and dashboards, refreshed whenever I need it like Microsoft does?

Microsoft works great with Microsoft Outlook and Microsoft Office; why does Salesforce.com want me to start from scratch when it comes to productivity tools for my people?

As part of the letter, Microsoft announced a “Cloud CRM for Less” offer. Now through June 30, 2011, Microsoft will rebate eligible Salesforce.com and Oracle customers up to $200 for each user to make the switch to Microsoft Dynamics CRM Online. The offer can be applied for services such as migrating data or customizing the solution to meet unique business needs. Full terms and conditions can be found at CloudCRMforLess.com.

By SuperUser Account on 11/29/2010 10:17 AM
For Release November 22, 2010
 
“Staffing Technology: Accelerating Staffing Firm Success”
 
Fargo, ND — November 22, 2010 —Professional Advantage’s staffing software solution, 1Staff, was highlighted in a recent Microsoft white paper titled “Staffing Technology: Accelerating Staffing Firm Success.”

The white paper explains how staffing firms are increasing their reliance on staffing software from technology vendors. It states, ‘Staffing firms recognize that they are not in the technology business; they are in the human capital business. Firms have a growing desire to partner with third-parties to get the technology solutions and services they need.’ 
 
‘In the past, staffing firms had no choice but to build custom, enterprise solutions for core business processes because scalable, flexible solutions were not commercially available. Staffing firms have a strong preference to buy commercial software but because of the complexity of their organizations and the broad set of services they offer, they need flexible and configurable solutions.’
 
‘As an example,Professional Advantage provides an industry-leading staffing software solution leveraging the Microsoft technology platform. 1Staff for Microsoft Dynamics® provides an end-to-end solution for staffing organizations from resume parsing to generating financial statements. It is designed to fully leverage the Microsoft Dynamics platform and includes Microsoft CRM, Microsoft Dynamics GP, SQL Server, SharePoint and Outlook. Customers receive the benefit of Microsoft's research and development investment, while having a system tailored to the needs of the staffing industry.’

 

By SuperUser Account on 11/24/2010 10:00 AM
I was hunting around recently looking for a good online training service for one of our members when I found the following gold mine.  Maybe many of you already knew about this, but I didn’t, and it is yet another amazing resource that Microsoft has provided, but is a bit buried and hard to find.

Microsoft has its weaknesses, but one of them is Not Customer and Partner support material (IMHO).  You could argue that there often is no global hierarchy for organizaing and finding all of the resources available (often times they are siloed by MSFT team or group), but not that there isn’t enough.  I’m in the business of knowing these, and I find new ones every day

For example, I ran across this Youtube video last week that showcases something called the Microsoft All-In-One Code Framework:

http://www.youtube.com/watch?v=cO5Li3APU58 I sent it to our developers and they were blown away by this free resource.

Anyway, I digress. ...
By SuperUser Account on 11/16/2010 3:31 PM

 

Cloud computing is to business what the pocket calculator was to education back in the 1980s.  I’ve already  told you how I was addicted to the Cloud , and your now probably hearing about it daily.  So why should you be interested in this new buzz word.  Well, there are a couple reasons your ears should perk up when you here news about The Cloud, especially when it involves the Microsoft products your company has become dependent upon over the years like Microsoft Office, Microsoft Exchange, Microsoft SharePoint, or Microsoft Dynamics.

  1. Cost – costs usually include little to no up-front costs, and monthly per user costs moving forward.  This allows you to convert capital expenditure to operational expenditure which can lower the barrier to entry into new products and services.
  2. Freedom – your team can more easily access systems remotely and from multiple devices such as Mobile devices
  3. Reliability – cloud computing is ideal for business continuity and disaster recovery.
  4. Scalability – you get “on-demand” provisioning of resources on a self-serve basis in realtime.
  5. Maintenance - cloud computing application maintenance is done for you by the host, and changes and updates apply to all users independent of location.
By SuperUser Account on 10/1/2010 9:05 AM

News Release 

FOR IMMEDIATE RELEASE
 
Press Contact:
Pam Metzger
Tel: 630-566-8451
Fax: 630-375-8810
 
Aurora, IL September 30, 2010: Sikich LLP, a nationally recognized public accounting and Chicago IL technology services firm, is hosting a “Movie and a Seminar” event on October 15th at the Hollywood Blvd Theaters in Woodridge, IL This is a unique opportunity for business professionals to see what’s new in Microsoft Dynamics CRM 2011. The new release will build on and extend current capabilities including:
 
·         Improved Microsoft Office interface
·         Advanced user personalization
·         Roll-based forms and views
·         Dashboards
·         Cloud Development and much more
 
After the presentations, guests are invited to stay for lunch and a private screening of "Red" on opening day.
 
As both IT Departments and Business Managers face different and unique challenges, this event will be split into dedicated tracks. The IT track will feature security experts from SonicWALL discussing Application Intelligence. AI enables SonicWALL network security appliances to not only block traditional network-layer threats, but also extend protection, management, and control over application-layer traffic, providing a unified and comprehensive network security solution that is also easy to deploy and manage.
 
By SuperUser Account on 9/15/2010 8:58 AM

So, have I mentioned how hooked I am on the Cloud?  Ok, I guess I have.  But since were on the topic, another thing I love about Cloud Offerings is the ease of Trials.  Since there is no software/server installation and minimal setup, providing low cost (or free) trials is possible for software vendors.  Also, since they control the hosting, they can easily control access to the software post-test without the worries of licensing compliance you may have with on-premise software tests.

A current and exciting example of this is Microsoft’s new Free Trial of their Microsoft Dynamics CRM Online product.  You can be setup in minutes, and take a free 30 day test ride of this new offering. 

By SuperUser Account on 8/24/2010 10:20 AM

Microsoft honors Crowe for achieving outstanding level of sales achievement and innovation

OAK BROOK, Ill.Aug. 24 /PRNewswire/ -- Crowe Horwath LLP, one of the largest public accounting and consulting firms in the U.S., has been named to the 2010 Inner Circle for Microsoft Dynamics. Sales achievements of this elite group rank its members in the highest echelon of the Microsoft Dynamics global network of value-added reselling partners.

(Logo: http://photos.prnewswire.com/prnh/20090902/CL69632LOGO )

(Logo: http://www.newscom.com/cgi-bin/prnh/20090902/CL69632LOGO )

Members of the Microsoft Dynamics Inner Circle have performed to a high standard of excellence by delivering valuable solutions that help organizations achieve increased success.

"We're excited to recognize Crowe as a leader in the Microsoft Dynamics global community for promoting and delivering solutions that drive customer success," said Doug Kennedy, vice president of Microsoft Dynamics Partners. "By providing the highest level of sales and innovation, customers can have absolute assurance they are dealing with the 'best of the best' when working with Crowe."

By SuperUser Account on 8/19/2010 10:00 AM

 FOR IMMEDIATE RELEASE

Press Contact:

Pam Metzger

Tel: 630-566-8451

Fax: 630-375-8810

pmetzger@sikich.com

 
Aurora, IL August 19, 2010 Sikich has been ranked 14th in Accounting Technology's Top 100 Value Added Reseller (VAR) list with revenue totaling over $18 million in 2009, an increase of just over 10%.

Accounting Technology's selection of the VAR Top 100 list is based on the amount of revenue generated by each published reseller during the previous year. More than one thousand companies are considered for inclusion for the annual listing, the top 100 are then selected for publication. The names of all 100 organizations will be published in the August 2010 issue of Accounting Technology and can be accessed at www.webcpa.com

“The Accounting Today VAR 100 list is comprised of top accounting and ERP software resellers throughout the country, ranked by revenue,” says Seth Fineberg, Technology Editor of Accounting Today. “This select group represents those in the world of accounting software resellers that are truly ahead of the pack and we are pleased to honor them in this special report.”

By SuperUser Account on 8/19/2010 9:35 AM

Microsoft Dynamics logoEntity relationships represent how entities are related to each other within the Microsoft Dynamics CRM platform. The Microsoft Dynamics CRM customization tools make it easy to create custom entities with no programming experience, but the concepts behind establishing the relationships must be understood if the custom and system entities are to work together.

By SuperUser Account on 8/18/2010 11:29 AM
PowerObjects
 

(PRNewsChannel) / August 17, 2010 / MINNEAPOLIS / PowerObjects, a leader in Microsoft Dynamics CRM (Customer Relationship Management) solutions, announced today that it will be hosting PowerConnect, a one-day educational CRM event on October 6, 2010, at the Radisson Hotel and Conference Center in Plymouth, Minn. The event will feature business and technical sessions focused on the best practices of Microsoft Dynamics CRM and SharePoint, new Microsoft Dynamics CRM product feature updates and upcoming release highlights, and PowerObjects product advancements. This one-day event is free of charge and will be an opportunity for customers, staff members, and partners to experience exciting keynotes from PowerObjects and Microsoft, educational breakout sessions, innovative ISV solutions, and customer case studies and panels.

"We’re very excited to be hosting our first PowerConnect event and it’s a way to bring together like-minded individuals to share ideas on how to leverage Microsoft Dynamics CRMto drive success,” said Jim Sheehan, COO of PowerObjects.  "As a leading Microsoft Partner focused on Microsoft Dynamics CRM, we have a great deal of CRM expertise and knowledge, and through this event we can better share and help customers get more from their technology investments. Our clients and business partners play an integral role in making CRM successful, and this event allows them to share experiences and lessons learned that benefit all of us.” 

By SuperUser Account on 8/16/2010 9:16 AM

Microsoft is gearing up to release the first public Beta development milestone of Dynamics CRM 2011 next month, and customers interested in test driving the release should make sure to sign up.

By SuperUser Account on 8/5/2010 8:46 AM
 
InterDyn - Artis is recognized by Microsoft for commitment to customers.

Charlotte, NC, August 05, 2010 --(PR.com)-- InterDyn - Artis, a leading provider of Microsoft Dynamics ERP and CRM solutions since 1989 has been named to the 2010 President’s Club for Microsoft Dynamics; for an unprecedented 15th year. This achievement is a direct result of InterDyn – Artis outstanding dedication to customer satisfaction through the delivery of innovative business solutions.

President’s Club for Microsoft Dynamics honors high-performing Microsoft Dynamics partners whose commitment to customers is reflected in their business success and growth. This prestigious group represents the top 5 percent of Microsoft Dynamics partners worldwide. Membership is granted based on their continual, committed efforts aimed at offering solutions that meet the needs of their customers.

This acknowledgment came during the Microsoft Worldwide Partner Conference (WPC), the company’s annual premier partner event, which took place this year in Washington, D.C. WPC provides Microsoft Corp.’s partner community with the largest opportunity to learn about the company’s road map for the upcoming year, establish connections, share best practices, experience the latest product innovations and learn new skills.

“Microsoft is proud to recognize InterDyn - Artis for its outstanding sales achievement,” said Doug Kennedy, vice president of Microsoft Dynamics Partners. “This honor is a direct reflection of InterDyn – Artis’ outstanding group of employees and management team, all of whom should be very proud of this accomplishment. InterDyn - Artis plays a very important role in the growth and success of Microsoft Dynamics.” 

By SuperUser Account on 8/4/2010 8:28 AM
Microsoft provides a flexible and integrated CRM solution while focusing on delivering a clear product vision and innovation.

REDMOND, Wash. — Aug. 4, 2010 — Microsoft Corp. today announced Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.

These acknowledgements follow recent placements for Microsoft Dynamics CRM among the Leaders in The Forrester Wave™: CRM Suites for Midsized Organizations, Q2 2010 (June 2010), The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) and the 2010 Magic Quadrant for CRM Customer Service Contact Centers.

“We provide a strong vision and a road map of ongoing innovation to help customers get the maximum return from their CRM investments,” said Brad Wilson, general manager, Microsoft Dynamics CRM. “With the upcoming release of Microsoft Dynamics CRM 2011, customers will reach new levels of productivity and collaboration with a low total cost of ownership, and partners will unlock new opportunities with a single development environment for cloud-based and on-premises deployments.”

Results From Gartner

Gartner’s Magic Quadrant for Sales Force Automation evaluates vendors on their ability to execute and completeness of vision. Evaluation criteria weighed for each included product/service, overall viability, sales execution/pricing, customer experience and operations, and offering (product) strategy, business model, innovation and geographic strategy, respectively.

According to Gartner, “Vendors placed in the Leaders quadrant of Gartner’s Sales Force Automation Magic Quadrant demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid business results in the form of revenue and earnings. Leaders have significant successful customer deployments in North America, EMEA and Asia/Pacific in a wide variety of vertical industries with multiple proof points above 500 users.”

By SuperUser Account on 8/3/2010 10:24 AM

If you have questions about Microsoft Dynamics CRM we have answers online (as well as in the product). Here is a guide that should be bookmarked by every power user.

By SuperUser Account on 7/30/2010 10:25 AM

Avanade, a business technology services provider, was recognized by Microsoft as the 2010 Microsoft Dynamics CRM Partner of the Year.

The Microsoft Dynamics CRM Partner of the Year Award recognizes partners who exhibit excellence in providing innovative and unique solutions based on Microsoft Dynamics CRM. Avanade -- founded in 2000 by Microsoft and Accenture -- uses Microsoft Dynamics CRM as a platform upon which to build specific, tailoredapplications that track information and processes related to real-world entities. With xCRM (Extended CRM), clients can improve the effectiveness of customer interaction, match employees' talents to tasks they need to accomplish, plan work schedules and workflows for maximum productivity, track project status and create self-service Web portals.

"Avanade was named the Microsoft Dynamics CRM Partner of Year based on its market success, with strong increases in new customers and revenue," said Brad Wilson, general manager, Microsoft Dynamics CRM. "Avanade consistently delivers solutions and services that help companies achieve significant business benefits from their Dynamics CRM investments. We look forward to continuing to work with Avanade to provide innovative solutions for our customers and to expand our global market presence."

"Microsoft is proud to recognize Avanade as the Microsoft Dynamics CRM Partner of the Year for helping their clients think beyond traditional CRM to expand into additional business opportunities," said Doug Kennedy, vice president, Dynamics Partners, Microsoft Corp. "Avanade has helped customers recognize the positive impact CRM solutions have had across their businesses and, thus, have created enthusiastic advocates of the service."

"Avanade is deeply committed to the Microsoft Dynamics CRM platform and helping organizations achieve powerful business results through innovative solutions," said Mark Barrett, senior vice president, CRM, Americas, Avanade. "Avanade is thrilled to be recognized by Microsoft for its unique CRM strengths, capabilities and growth. As the global services leader for Microsoft Dynamics CRM, we seek to accelerate the adoption of Microsoft CRM in the market." 

By SuperUser Account on 7/29/2010 8:46 AM

 Maginus has announced it has won the 2010 Microsoft Dynamics ISV of the Year for the UK.

The award was achieved as a result of Maginus demonstrating exceptional business success by optimising the use of Microsoft Dynamics to deliver innovative solutions that exceed customer expectations and surpass business goals.

This recognition was presented at the Microsoft Worldwide Partner Conference 2010, the company’s annual premier partner event, which took place this year in Washington, D.C. Microsoft Corp. honoured 27 of its partners from around the world with the 2010 Microsoft Dynamics Regional Partner of the Year awards. In addition, two exceptional partners were selected to receive the Outstanding Reseller of the Year and Outstanding ISV of the Year awards.

Regional winners and finalists were chosen from the following regions: Asia-Pacific, Canada, Central and Eastern Europe, China, France, Germany, India, Japan, Latin America, Middle East and Africa (EMEA), United States, United Kingdom, and Western Europe. A Microsoft Dynamics Hosting Partner of the Year winner was also honoured and selected after a review of all hosting partners around the globe.

Russell Dorset, Sales and Marketing Director, Maginus, “This award is a testament to the sales excellence and marketing creativity of the Maginus team.

We have already seen great results with Microsoft Dynamics AX in the retail and wholesale distribution sectors and we will continue to build on this moving forward. Microsoft Dynamics AX provides a real time multi channel solution which helps our customers maximise sales across channels, minimising costs and improving customer service.”

By SuperUser Account on 7/28/2010 12:16 PM

Minneapolis company makes President’s club for the second year with its leading work in Dynamics CRM. 

PowerObjects
 

(PRNewsChannel) / July 28, 2010 / MINNEAPOLIS / Microsoft Dynamics® announced that PowerObjects, a leader in Microsoft Dynamics CRM (Customer Relationship Management) solutions, has been named to the company's 2010 President's Club. The award was presented to the top five percent of Microsoft value-added resellers in the United States at the Worldwide Partner Conference in Washington, D.C. earlier this month.

"We're excited to recognize PowerObjects as a leader in the Microsoft Dynamics partner community for promoting and delivering solutions that drive customer success," said Doug Kennedy, vice president of Microsoft Dynamics Partners. "By providing the highest level of sales and innovation, customers can have absolute assurance they are dealing with the 'best of the best' when working with PowerObjects."

By SuperUser Account on 7/9/2010 10:18 AM

I’ve spent the last few months putting together a survival e-guide for buying and implementing CRM software. It’s a combination of existing blog posts and new material, based on my last fifteen years on the front-line trying to help organisations get operational benefit from CRM technology. One of the new sections is on the issue of user adoption, and a draft of my thoughts is shown below.

By SuperUser Account on 7/9/2010 10:14 AM

There are LOTS of good resources for learning how to write Dynamics CRM form script — i.e., placing JavaScript code behind the onLoad and onSave form events, and behind the onChange event of any field on a form. Probably the best starting place is the Dynamics CRM SDK.

By SuperUser Account on 7/8/2010 10:00 AM

Last week, Forrester Research Inc., an independent technology and market research company, named Microsoft Corp.’s Microsoft Dynamics CRM a Leader in The Forrester Wave: CRM Suites for Midsized, Q2 2010 and The Forrester Wave: CRM Suites for Large Organizations, Q2 2010.
 

By SuperUser Account on 6/28/2010 2:32 PM
LAS VEGAS — June 10, 2010 — Microsoft Corp. today announced at America’s Health Insurance Plans (AHIP) Institute 2010 the Health Plan Sales Solution for Microsoft Dynamics CRM, a strategic sales and service-enabled customer relationship management (CRM) platform that will allow health plans to quickly and easily move their marketing and sales processes online to better manage and monitor sales, member service and retention. As a result, health plans will be able to better compete in the individual and small-group market, reduce multiple points of failure in their current sales, service and retention processes, and interoperate with state health insurance exchanges.

The Congressional Budget Office estimates that health reform will expand coverage to 32 million by 2019 and 24 million will be enrolled through exchanges by 2019, not counting employer coverage, meaning health plans need to quickly take advantage of this short window of growth or risk losing share and...
By SuperUser Account on 6/27/2010 6:21 PM

June 01, 2010 - By Lee Pender

Never before has the word "convergence" been so appropriate a description of enterprise-software offerings from Microsoft. The company has long called its annual Dynamics conference, last held in late April, Convergence, a name which better described the coming together of customers and partners than it did the joining of products. But now, products and product categories really are beginning to converge in Redmond.

Just a couple of years ago, ERP was the centerpiece of the Microsoft Dynamics product collection, which consists of four ERP suites and a multi-platform CRM offering. But now Redmond is selling CRM first -- particularly the Dynamics CRM Online service the company hosts itself."There's a big shift" from ERP to CRM at Redmond, says Josh Greenbaum, principal at Enterprise Applications Consulting. "[Dynamics CRM] is getting a lot of attention in the market."

By SuperUser Account on 6/27/2010 6:14 PM

Collaboration Allows Clients to Understand Entire Marketing Funnel from First Search to Phone Call to Completed Sale

Cleveland, OH (PRWEB) June 17, 2010 -- Mongoose Metrics, an enterprise-level call tracking solutions provider, today announced its partnership with Microsoft Dynamics CRM, a top provider of customer relationship management (CRM) software. The alliance provides Microsoft Dynamics CRM users with additional insight to understand which marketing initiatives generate phone calls and ultimately, with another functionality to more effectively convert prospects into sales.

Reveal Which Keywords Drive
Calls
Reveal Which Keywords Drive Calls
 
“The benefit of adding call tracking data to Microsoft Dynamics CRM lies in the push and pull of dynamic data,” says Bradley Reynolds, chief executive officer of Mongoose Metrics.
By integrating call tracking data, Microsoft Dynamics practitioners now can immediately see a multitude of important data points, including: which marketing sources drive phone calls, which keywords cause the phone to ring, the last URL address callers visited before dialing, the caller’s entire click history before placing the call and the caller’s geographic location as well as numerous customizable features relevant to each client’s specific sales needs.


By SuperUser Account on 6/27/2010 5:58 PM

June 25, 2010, 2:16 AM EDT - Bloomberg

By Susan Decker and Rochelle Garner

June 24 (Bloomberg) -- Salesforce.com Inc. filed a patent- infringement lawsuit today against Microsoft Corp., escalating a fight between the two companies over the growing market for cloud-computing software.

Microsoft’s products such as .Net platform and SharePoint perform in a way that violates the Salesforce.com patents, and the “risk of infringement was either known or so obvious that it should have been known by Microsoft,” Salesforce.com said in the complaint.

“Microsoft has incorporated Salesforce.com’s patented technology into its services and products,” the San Francisco- based company said today in the lawsuit filed in federal court in Wilmington, Delaware.

By SuperUser Account on 6/27/2010 5:54 PM

Microsoft Dynamics CRM has once again received prestigious industry recognition for the way in which it helps medium-sized and large businesses.

The service was named as a leader by Forrester Research in its latest evaluation of the customer relationship management (CRM) suite solutions available to companies.

The organisation highlighted the native integration with Outlook and being able to work within the "familiar Microsoft technology stack" among the key reasons for the recognition given to Dynamics CRM.

Brad Wilson, general manager of Microsoft Dynamics CRM, said: "It is an honour to be recognised as a Leader in the CRM industry that is helping customers seize new opportunities and grow their businesses.

By SuperUser Account on 6/27/2010 5:08 PM

Customer Effective Inc., a Microsoft Inner Circle and Gold Certified Partner focused on Microsoft Dynamics CRM, announces their selection as a finalist for the Microsoft Dynamics CRM Partner of the Year award. This award recognizes Customer Effective for delivering consistent, high-quality, predictable Microsoft Dynamics CRM services which help ensure significant business benefits for customers. Customer Effective has also demonstrated strong business leadership and success with new customer additions and revenue growth.

“This is a killer award and we’re thrilled to be a finalist,” said Scott Millwood, President of Customer Effective. “We’ve knocked out some great work this year. Our leadership in helping our clients achieve success on the CRM platform and extending CRM into collaborative web portals really caught fire in 2010. Our team loves to see all of that hard work and dedication being recognized at this high level. Now we’re ready to pour on the gas in the upcoming year!”

By SuperUser Account on 6/26/2010 11:02 PM

The familiarity of Microsoft SharePoint and Office 2010 combined with simple accessibility to data in Microsoft Dynamics drives collaboration and helps customers strategically leverage IT investments to become more productive.

REDMOND, Wash. — May 27, 2010 — There was a time when the phrase “works well with others” belonged primarily in school report cards. But in today’s complex and interrelated IT landscape, working together is at the heart of productivity, with businesses demanding solutions that build bridges between disconnected business systems and enhance collaboration.

By SuperUser Account on 6/26/2010 10:37 PM

Sonoma Partners (News - Alert), a provider of Microsoft Dynamics CRM and products related to the solution, has announced that it is getting a good response from the customers regarding its latest offering, known as ‘Vibe.’ Established in the year 2001, the company works exclusively with Microsoft (News - Alert) Dynamics CRM and has been named the Global Microsoft CRM Partner of the Year twice. The company has also written a number of books about Microsoft Dynamics CRM for Microsoft Press.

By SuperUser Account on 6/26/2010 10:17 PM

Once you're clear on strategic objectives, you can begin to build a sales compensation plan for your BPOS practice.

By Ken Thoreson - June 01, 2010

It's a game-changer. As my client base considers moving into cloud applications either in Microsoft CRM or with the Business Productivity Online Suite (BPOS), the questions regarding changing business planning, the impact on marketing considerations and differing sales strategies always come up in our discussions.

Featured Microsoft Partners

 

T3 Information Systems 
Office Location:  Washington, District of Columbia, United States
Type:  ISV,Systems Integrator,Reseller,VAR
Industry Focus:  Not-For-Profit


T3 Information Systems, a Microsoft Gold Certified Partner specializing in Microsoft Dynamics GP, SL and CRM, as well as financial reporting, dashboard and budgeting applications such as FRx\Management Reporter, OnseStop Reporting, NetCharts Performance Dashboards, Forecaster and our own Full Circle Budget. T3 combines best in class software applications with industry best practices and proven processes to meet the unique business needs of nonprofit organizations. To learn more about T3 Information Systems, visit www.t3infosystems.com.

 

 

 
Office Location:  , ,
Type: 
Industry Focus: 



 

 

NexTec Group - Headquarters 
Office Location:  Seattle, Washington, United States
Type:  Reseller,VAR
Industry Focus:  Food and Beverage, Wholesale Distribution, Manufacturing, Process Manufacturing, Professional Services, Financial Services, Oil and Gas, Energy, Not-For-Profit, Health Care, Entertainment, Government.


NexTec Group specializes in providing small, mid-market and mid-enterprise companies with financial, ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) solutions suited to their specific industries and requirements. Our suite of award winning systems include Sage MAS 500 ERP, Sage ERP X3, Microsoft Dynamics GP and Microsoft Dynamics SL. Our set of solutions also includes integrated CRM with Sage SalesLogix CRM and Microsoft Dynamics CRM, robust payroll and HRMS with Sage Abra and development and deployment of robust analytical and reporting tools, including Microsoft SQL Reporting Services, Microsoft FRx, Microsoft Forecaster, Crystal Reports and OLAP for Microsoft Office Excel and Proclarity Analytics Server to deliver a comprehensive solution for your business needs. National and International Presence As a growth-oriented authorized reseller for two of the nations leading mid-market ERP vendors, we continuously evaluate opportunities for expansion. We provide professional sales, technical consulting, implementation services, customized solutions and technical support from offices serving Southern California, the Pacific Northwest, Houston, Cleveland, New Jersey and New York City. We also work with and support clients throughout Central America, South America and APAC (Asia Pacific).

 

 

Pronexus 
Office Location:  Ottawa, Ontario, Canada
Type:  ISV
Industry Focus: 


Established in 1994, Pronexus specializes in telephony, speech and database integration technologies. Our flagship product, Pronexus VBVoice™ Interactive Voice Response (IVR) software enables developing feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes.

 

 

Idea Dudes LLC 
Office Location:  Palm Coast, , United States
Type:  Systems Integrator,Training Firm,System Builder
Industry Focus:  We provide companies with Microsoft Certification training and consulting. We deal with Exchange Server, Windows Server, SharePoint, SQL Server and Windows Desktops..


Microsoft Certification Camps is about providing business solutions and lowering companies Total Cost of Ownership (TCO). When you walk in to a Microsoft Certification Camps class you are starting a journey into the Certification Experience.

 

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